Global Sea Shipment Instructions

In order to meet the requirement of more economic shipping method for big orders, GLinkPCB has launched the sea shipment to some countries. Customers can place the order with sea shipment directly on our salesperson if it is supported, there will be a special service team to serve your order after finished production. Currently, we are keeping expanding the shipping channels for different countries. If you have a preference for logistics providers for your order, please inform us.

Trade Terms

The default trade term we provide for sea shipment is CIF terms (Cost, Insurance and Freight).

If customers want to change the trade term, please contact GLinkPCB customer service and GLinkPCB logistics team for confirmation by email before placing an order. The contact information of customer service and logistics team is attached at the end of this article.

Cost and Freight

As mentioned before, the trade term GLinkPCB provided is CIF by default, so the estimated shipping cost we provide on our website will cover the costs from our factory to customer designated port. Customs fees, import duties & taxes, and the inland transportation fees from the port to customer warehouse are not included.

The shipping cost we charge is based on the estimated weight on our website. The shipping cost might be adjusted according to the actual weight of packaged goods, and if there is any difference in weight, we will make a refund or apply for a supplementary freight to customers.

For the convenience of transportation, GLinkPCB will pack your goods with plastic pallets by default. If there is any other packing requirement, please contact us.

When you choose EXW or FOB terms, you can work with your own forwarder. GLinkPCB will return the freight that you have paid when placing the order.

When you choose DDU or DDP service, GLinkPCB will be responsible to deliver the goods to the place you specify. There might be customs fees and delivery fees at the port of destination, which GLinkPCB will charge you before delivery.

Responsibilities

According to the trade term, GLinkPCB has fulfilled its obligation and responsibility when the order is handed over to the carrier. However, no matter what kind of abnormal situation happens, GLinkPCB will actively keep in touch with you and the carrier to ensure smooth delivery of your order.

Customers will bear different responsibilities according to different trade terms they choose. Let's take CIF trade term for instance. Customers will bear the responsibilities included as follow but not limited to:

• Providing detailed delivery address and contact information.
• Cooperating with customs clearance at the destination port and providing the documents required for customs clearance. Pay all taxes and fees on import in a timely manner.

Please confirm that you have made clearly understood all your responsibilities and rights before placing an order. The customer needs to bear all the losses if a customer fails to fulfill the corresponding responsibilities (including but not limited to customs deduction, fines, etc.).

Shipping Date

Due to different countries and ports, the shipping time is different. When you place an order, GLinkPCB logistics team will email you with the expected departure time, voyage time, arrival time, and other information.

GLinkPCB cannot 100% guarantee that the goods will arrive at the port of destination within the predicted time, but GLinkPCB will keep you updated on the latest situation of the ship and goods.

Service Support

Customer Service Email: marketing@glinkpcba.com

How to Change a Delivery Address?

Change your shipping details when ordering

It’s the best time to change the delivery address. When you’re placing an order, we’ll pre-select your preferred shipping address, if you want the item sent to a different address, you can select a different address or add a new address.

Change your shipping address after you’ve paid

After placing an order, you can ask our support to change your shipping address at anytime prior to the actual shipment of your order -- The shipping address cannot be changed once your order has shipped.
What should you do?
1. Reach out to our customer support asap along with your order number and new shipping address.
2. Please contact our customer support at marketing@glinkpcba.com or +86 186 0201 0506.

Change your shipping address after item was shipped

Unfortunately, we can’t change the delivery address ourselves as the order is now in the hands of the courier service that will take care of the delivery. But it’s possible to change the delivery address by contacting the customer service of the courier service directly.
What should you do?

1. For airmail shipping method, please contact your local post office to help you deal with such things.
2. For express, please contact your local carrier office and our support, we'll try our best to help you solve the problems.

How much does shipping cost?

Shipping costs are automatically calculated for you based on the weight of the boards, different countries, and shipping methods. You can check the estimated shipping cost on the quotation or alternatively get a quote from the courier once the product is complete.